“Responsible Product Innovation During Crisis“

Every design decision has the potential to include or exclude customers. Global Research emphasizes the contribution that understanding user diversity makes to informing these decisions, and thus to including as many people as possible. User diversity covers variation in capabilities, needs and aspirations. I’ll discuss how we use Global Research to prioritize what product teams really need to build well and understand if their designs have relative ease of use that translates well to non-privileged users. Global Research priorities addresses some of the most challenging problems facing our global users today. Topics will include navigating gender-neutrality in European product features, lessons from Facebook on ethical scaling, and the product implications behind Twitter’s verification and Spotify’s content moderation. Gain insights into managing regulatory challenges, illustrated by the compliance strategy of FTX.

🗓️ October 18, 2023

⏰ 9:00 am

📍 Main Stage, Rialto Theater